Frequently Asked Questions

Q.

What is better, Hardwood or Softwood Pellets?

A.

Many people believe that because hardwood was always burned in woodstoves and fireplaces that it must be better.  This isn't the case with fuel pellets.  A softwood pellet will produce more BTUs (10-20%) per pound than most hardwood species and create a lighter ash.

This is due to the slightly higher level of resins in most softwoods. Whether hardwood or softwood; once pelletized, there is negligible difference in the benefits of one over the other. Your greatest concern should be to purchase the best quality wood pellet from an ash content perspective in your area. Refer to our latest test results for hardwood/softwood blend and softwood.

Our Big Heat Fuel pellet will be softwood, hardwood, or a blend of the two based on which plant it is produced. All of our pellets are of clean wood, no bark and consist of very low ash content and significant BTU.

A Yellow Pine (Big Heat) fuel pellet will create, on average, 9600 BTUs per pound.  A White Oak hardwood pellet produces an average of 8900 BTUs per pound.

Q.

What is considered a good pellet stove wood pellet?

A.

A pellet that is 100% wood with no additives.  Bark will produce more ash and will not burn in many stoves.  All wood pellets produce the most heat with the least ash.  Be sure there is no unusual smell like glue or chemicals that could cause stove issues and reduce the efficiency of the pellet.

Q.

Do you cut down trees to make the pellets?

A.

No. Our pellets are 100% kiln dried softwood that is derived from wood waste materials of other industries. This wood scrap would go to landfills if we were not using it for our premium pellet. This is something we are incredibly proud of as we participate in the effort to reduce landfill waste and supply a renewable energy source.